TeLog · Wenling Xinhe Yijia Software Development Studio (sole proprietorship)

Terms of Use (EULA)

Effective: 1 September 2026 · Last revised: 16 September 2026 · Version 2.6.3 (canonical https://www.telog.cn/legal/en/terms.html)

Welcome to TeLog. These Terms are a binding agreement between you and the Wenling Xinhe Yijia Software Development Studio (sole proprietorship) who operates TeLog (“Operator” / “we”). The App is listed on the App Store under an Apple Developer Program Individual membership; that Individual account holder is the same natural person as the sole proprietor of the Studio. By downloading, installing, signing in, or using the App, you agree to these Terms and the Privacy Policy. If you do not agree, do not use the App. TeLog’s compliance baseline is mainland China. Overseas App Store availability does not change governing law or these Terms unless mandatory local law says otherwise.

1. Parties & scope

2. Service description

First-run consent: On first launch the App shows a “Terms & Privacy” confirmation. You must tap “Accept & continue” to use the product; declining means you cannot use TeLog. Full rights, duties, and liability limits are in these online Terms and the Privacy Policy—not reduced by the short in-app summary.

Fees: Free features do not charge Operator-side fees. Cloud, if subscribed, is billed by Apple App Store at listed prices. Accepting the policies and using free features does not create any claim for fees, compensation, or damages against the Operator (Wenling Xinhe Yijia Software Development Studio (sole proprietorship)), except non-excludable liability (see §11).

Features may change without reducing paid entitlements improperly; material changes will be reasonably notified. App + App Store listings control.

3. Data source & on-device default

4. License & restrictions

We grant a personal, revocable, non-transferable, non-exclusive, non-sublicensable license to install and use the App on Apple-permitted devices for non-commercial personal vehicle archiving.

You may not: use unlawfully; reverse engineer or bypass subscription protections (except as mandatory law allows); disrupt Tesla/Apple/maps services; scrape/resell data commercially; impersonate Tesla/Operator; use outputs as professional appraisal/litigation evidence without credentials.

5. Your responsibilities

6. Cloud membership

7. Intellectual property

App software/UI/docs and TeLog marks (except third-party assets) belong to the Operator or licensors. Tesla marks belong to their owners. Your authorized vehicle data is governed by Tesla’s terms and law; you retain rights to exports and your own inputs. You grant us a limited license to process data to provide the service as described in the Privacy Policy.

8. Informational reports

Battery health/value, driving behavior, energy attribution, range estimates, vehicle-alert lookup and AI explain, and DamageLens estimates are informational only—not professional inspection, Tesla official diagnosis, repair orders, road-safety instructions, insurance appraisal, litigation evidence, or transaction promises. Decisions are yours.

On-device alert lookup and photo OCR are free. Vehicle-alert AI explain/follow-up is Cloud-only: the on-device library is the fact source; AI only rewrites language and must not invent causes or parts, or promise free replacement, official warranty, or fast claims. It uses Tongyi text models via TeLog China servers, isolated from DamageLens vision analysis. DamageLens VIN OCR stays on-device. A flood/water checklist in a report is not an official flood inspection.

Tesla latest-info policy is free. OTA / sales / after-sales excerpts may lag tesla.cn and are not Tesla purchase offers or financing approvals. The financing calculator opens only https://www.tesla.cn/financing-calculator; Tesla’s site terms apply after you leave the App. On-device software-update history omits a calendar date because TeLog only records the first observed car_version change, not Tesla’s official install day.

9. Privacy

Personal information is governed by the Privacy Policy, incorporated by reference. On-device default; optional cloud needs separate consent.

10. Termination

You may stop anytime (uninstall, wipe, cancel subscription). We may suspend/terminate for breach. Paid fees are non-refundable except via Apple. Survival: IP, disclaimers, liability limits, indemnity, governing law.

11. Disclaimer & liability cap

To the maximum extent permitted by law:

  • THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS, UNINTERRUPTED OPERATION, ERROR-FREE PERFORMANCE, OR DATA ACCURACY.
  • We are not liable for Tesla/Apple/maps API changes, network/device failure, force majeure, policy shifts, or delays/interruptions caused by mainland China distribution, filing, review, or regulatory approval timelines (except where liability cannot be limited).
  • You accept the risk of local data loss if the device is lost/damaged without backup.
  • No liability for indirect, incidental, special, punitive, or consequential damages.
  • If you have only ever used the free tier and have never subscribed to Cloud membership (including paid conversion after a trial), then to the maximum extent permitted by law the Operator (Wenling Xinhe Yijia Software Development Studio (sole proprietorship)) bears no liability to you (except liability that cannot be excluded, e.g. willful misconduct or gross negligence causing personal injury).
  • Subscriber cap (where law requires a monetary limit, or other cases where liability may be limited): If you have subscribed or are subscribed to Cloud, aggregate liability is limited to the actual amount you have already paid Apple for that Cloud membership, and in any event not more than CNY 100. Example: if your monthly subscription payments total less than CNY 100, the cap equals that actual total—not CNY 100.
  • Notice-and-cure first: Before claiming any remedy for bugs, outages, or inability to use features, you must first send a complete, reproducible report to service@telog.cn or via in-app Send Feedback. For “feature unusable” issues, the Operator has 15 business days (mainland China business days; public holidays extend the period) from a valid report to investigate and fix. Only if core usability is still not reasonably restored within that period, and liability still applies by law, does the monetary cap in this section apply. Force majeure, third-party outages, and delays required by mainland China approval/distribution/regulatory processes do not count toward that cure period and do not create Operator liability.

12. Indemnity

You will indemnify the Operator for reasonable losses arising from your breach, misuse, third-party IP claims caused by you, or illegal use—unless caused solely by the Operator’s willful misconduct or gross negligence.

13. Governing law

14. Changes

We may update these Terms with a new effective date. Material changes will be reasonably notified. Continued use means acceptance; otherwise stop and delete data.

15. Apple terms

  1. Agreement is between you and the Operator only—not Apple Inc.
  2. Apple has no obligation to provide maintenance/support; contact service@telog.cn.
  3. To the maximum extent permitted, Apple has no warranty/product liability for the App.
  4. Apple is not responsible for IP infringement claims about the App; notify the Operator.
  5. Apple and its subsidiaries are third-party beneficiaries entitled to enforce this EULA against you.
  6. You are not in an embargoed country / on a denied-party list and will comply with export laws.
  7. Subscriptions follow Apple Media Services Terms and App Store rules.

16. Contact

Email: service@telog.cn

In-app: Settings → About & support → Send feedback

URL: https://www.telog.cn/legal/en/terms.html

Nearby charging & Vehicle feature toolbox (added 16 September 2026)

Revision history

Later additions or edits to this page are listed here by date (newest first). The original effective date does not change.

  • Added: Nearby charging as a free capability (authorized vehicle required).
  • Added: Vehicle feature toolbox; AI guidance is quota-limited and reference-only.
  • Added §2: Tesla latest-info policy and financing calculator as free features (calculator opens tesla.cn only).
  • Changed: analytics hub may be browsed first; tapping a specific panel requires Cloud.
  • Added §8: disclaimers for public excerpts and software-update history dates.
  • Changed §2: Vehicle Health Index is Cloud; the maintenance checklist remains free and on-device.
  • Changed: Geofence management is free (no subscription). Parking stats remain Cloud.
  • Changed: Expense reports allow 5 free file exports (each PDF or Excel counts as 1); further exports require Cloud. Members are unlimited.
  • This page published as the current App Store EULA (superseding 2.5.0 and earlier wording).

中文：用户协议